Removing IT policy from Blackberry device (Password Policy)

Hi All,

Below is the steps which i can be performed to remove the Company IT policy from your Blackberry device, suppose you work for a company called as XYZ.com and served a notice period and got relieved. When you quit the job your Email account will be disabled and along with that BB account also. In this case your Blackberry device will continue to ask for unlock passport and all the security settings which was applied by XYZ company still exist and you do not want those policies on your device. If that is your requirement then please follow the below steps in order to remove the IT policy of the previous company, while performing the below steps you would need to perform a factory reset of your device – which means you will loose the data from your device.

So the high level plan is to Take a backup of the device, reset to factory settings and copy the data back.

Note: When using BlackBerry Desktop Manager 4.6 or earlier, the loader.exe application can be updated by going to http://www.blackberry.com/update and installing the software when prompted.

Warning: This procedure deletes all data on the BlackBerry Smartphone. Back up the data before performing this procedure. For more information on how to back up data, please follow the below steps:

To perform a full backup of the data on a BlackBerry® Smartphone, complete the following steps:

1. Connect the BlackBerry Smartphone to a computer that has BlackBerry® Desktop Software installed.

2. Open the BlackBerry Desktop Software.

3. Click Backup and Restore.

4. Select Backup to perform a full backup.

5. Select a location to save the backup file, and click Save.

Note: When using BlackBerry Desktop Manager 6.1 to remove the IT Policy, please refer to KB27243.

1. Connect the Smartphone to the computer.

2. From the Start menu, click Programs -> Accessories -> Command Prompt.

Note: When a computer running Windows Vista™ or Windows 7 is used, you might need to right-click the Command Prompt application and choose Run as Administrator.

3. Find the Apploader folder by typing CD C:\Program Files\Common Files\Research In Motion\Apploader and then pressing ENTER.

Note: For computers using a 64-bit version of Windows, navigate to C:\Program Files (x86)\Common Files\Research In Motion\Apploader

4. Type loader.exe /resettofactory

5. Type the BlackBerry Smartphone password if prompted.